Terms of service

Last updated: September 14, 2026

Agreement

These Terms of Service ("Terms") govern your use of the LILIVIA website lilivia.com and your purchase of products from us. By using the Site or placing an order, you agree to these Terms.

About Our Products

  • Product images are for reference; actual colors may vary slightly due to photography and screen settings.
  • We make reasonable efforts to describe products accurately. Product details (materials, dimensions) are provided in good faith.

Orders and Acceptance

  • When you place an order, you receive an order confirmation email. This does not mean your order is accepted — we may still decline or cancel orders (for example, if an item is out of stock, a pricing error occurred, or fraud is suspected).
  • If we cancel your order, we will issue a refund to your original payment method.

Pricing and Payment

  • All prices are in US Dollars (USD) unless otherwise noted.
  • We accept the payment methods shown at checkout.
  • You agree to provide current and accurate payment information.

Shipping and Delivery

  • Shipping is subject to our Shipping Policy.
  • Risk of loss passes to you upon delivery.

Returns and Refunds

  • Returns are governed by our Refund Policy.

Intellectual Property

All content on the Site — including text, graphics, logos, images, and design — is the property of LILIVIA and protected by applicable laws. You may not copy, reproduce, or use it without our written permission.

User Conduct

You agree not to:

  • Use the Site for any unlawful purpose
  • Attempt to interfere with the Site's operation or security
  • Misuse our products, content, or brand

Limitation of Liability

To the maximum extent permitted by law, LILIVIA is not liable for indirect, incidental, or consequential damages arising from your use of the Site or purchase of products. Our total liability for any claim is limited to the amount you paid for the product in question.

Disclaimer of Warranties

Products are provided "as is." To the extent permitted by law, we disclaim warranties of merchantability and fitness for a particular purpose, except where required by law.

Indemnification

You agree to indemnify LILIVIA against claims arising from your misuse of the Site or violation of these Terms.

Governing Law

These Terms are governed by the laws of the People's Republic of China, without regard to conflict-of-law principles. Any disputes will be resolved in the courts of that jurisdiction.

Changes to These Terms

We may update these Terms at any time. Continued use of the Site after changes means you accept the updated Terms.

Contact

Questions about these Terms? Email us at tyd99993@163.com.